Customer Due Diligence

Caspian’s Financial Investigation Platform maximises your team’s ability to speed up Customer Due Diligence review output whilst also drastically improving risk management.

Customer Due Diligence (CDD) processes allow financial services firms to ensure that risk profiles of individual customers are assessed on a periodic and ongoing basis.

For this labour intensive and inefficient process, you need a solution in place that can efficiently analyse infinite data sources to create fully explainable CDD risk reports for your financial experts and regulators.


The increasing complexities and frequency of CDD reviews is coupled with the business-critical need to meet the requirements of the regulatory compliance that shapes our industry.

We know that speed, accuracy and consistency are key to ensuring that financial services firms meet the challenges of mitigating risk; especially when a full CDD review can take experienced analysts up to 65 minutes to complete.

Reducing inefficiencies and inconsistencies is vital to the successful risk management of financial services firms and their ability to grow at scale.


Caspian’s Customer Due Diligence (CDD) solution ensures that an industry leading standard of assessment is conducted for every customer review.

Our comprehensive risk reports cover all of the vital areas of a customer review. Each Caspian report can be reviewed by your analysts and then attached into your case management system.

What’s more, we maintain a gold standard by deploying our Investigation Assurance tools, so your CDD reviews are constantly optimised for quality and integrity by Caspian.


We are delivering the Caspian Financial Investigation Platform in a Top 5 Global Bank to transform high-volume investigation management. We investigate and judge a high volume of alerts more efficiently, accurately and to a scale that exceeds in-house experts.




false positives

050% ALERT

full automation

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Experience for yourself how Caspian can automate or augment your financial risk investigations with a remote or in-person demo today.